Air Up Reviews
Air Up Customer Reviews (13)
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About us.air-up.com Prices and Cost?
The air up® Starter Set is available for purchase on the website us.air-up.com. The prices for the bottles start at $32.00. The starter set includes a bottle and a flavor pod 3-pack. Each flavor pod can flavor at least 160oz (~1.3 gal) of water, and with 3 pods included in the starter set, you're good for over 500oz (~4 gal) of flavor.
In addition to the starter set, you can also purchase flavor pods separately. The prices for these pods vary, with some options listed as $7.99, $9.99, $12.99, and $14.99. Each pod pack contains a certain number of pieces and can flavor a specific volume of water. For example, a 3-piece pod can flavor 4 gal of water.
As for the shipping costs, free shipping is included on orders $59.99+ (before taxes) or pod only orders of 3 packs or more. For orders less than $59.99, the shipping fee is $7.99. Please note that these prices and costs are subject to change and it's always best to check the website for the most current information.
About us.air-up.com Popular Products and Services?
Air Up is a major water bottle brand that offers innovative products and services. Their popular product is the Air Up Starter Set which includes a BPA-free, Tritan-based bottle and a flavor pack of your choice. The unique feature of this product is its ability to flavor water through scent alone. Each flavor pod can flavor at least 160oz (~1.3 gal) of water, and a starter set includes 3 pods, providing over 500oz (~4 gal) of flavor. The flavors are natural, with 0 calories, 0 sugar or sweeteners, and 0 artificial flavors, making them suitable for vegan and vegetarian diets. They also offer a Favorite Five variety pod pack which includes five of their most beloved scent flavors—watermelon, peach, raspberry-lemon, wild berry, and orange-vanilla swirl. The company is also known for its sustainability efforts, producing up to 88% less plastic waste and being up to 99% more transport efficient than drinks sold in single-use plastic bottles. They have over 2 million customers experiencing scent-based taste, with 15 different flavors available and hundreds of colorful ways to individualize a bottle. They have a pod production facility in Turkey and two new warehouses in France and the UK.
About us.air-up.com Payment Method?
The website us.air-up.com offers several payment methods for their customers. They accept all major credit & debit cards, including Visa, Mastercard, American Express, and Discover. In addition to these, they also provide express payment options such as PayPal Express, Google Pay, Shop Pay, and Apple Pay. They are constantly looking to add more payment methods to improve the shopping experience for their customers. If a customer's desired payment method is not listed, they can fill out a form on the website, and the company will do its best to add it as soon as possible.
What is the return policy of us.air-up.com?
The return policy of us.air-up.com is as follows: If you have purchased on the air up®️ website and would like to make a return, a refund can be issued within 30 days of delivery. Shipping costs are non-refundable, and they do not currently offer exchanges. To initiate a return, you need to contact their Customer Engagement team. Starter Sets and Bundles must include all units (bottles, pods, accessories), and must be unused and in their original packaging, in order to be eligible for a return. air up®️ is not responsible for return shipping costs. Once your package arrives at their warehouse, please allow approximately 4 weeks for them to process the return. If an item(s) in your order arrived damaged, please refer to their Limited Warranty Policy. Promotional offers and products are non-refundable. Returning pods is only possible if the products are in their original condition and the pod packaging has not been opened. For hygiene reasons, they do not accept exchanges of already opened pod packs. If the pod packaging is already opened, they cannot refund the purchase amount. You must return or hand the goods over to them without undue delay and in any case no later than fourteen days from when you notify them that you wish to cancel this contract. The deadline is met if you return the goods within the fourteen days allowed. You are responsible for the direct costs of returning the goods. You will only be charged for any loss in value of the goods where this is due to the goods being handled in a manner which is not necessary for checking their condition, properties and operation.
How long does it take to deliver an order from us.air-up.com?
The delivery time for an order from us.air-up.com is typically between 1-5 business days. Please note that this is the estimated delivery time and it may vary. If the delivery has not arrived after 14 days, it is recommended to contact their support. You'll receive a shipping confirmation email with all relevant carrier tracking information once your package leaves their warehouse. This allows you to track the status of your shipment.
us.air-up.com Return Policy?
The Return Policy of air up® is as follows: They do not offer returns on products that are opened or used. If you have purchased on the air up®️ website and would like to make a return, a refund can be issued within 30 days of delivery. Shipping costs are non-refundable, and they do not currently offer exchanges. To initiate a return, you need to contact their Customer Engagement team. Starter Sets and Bundles must include all units (bottles, pods, accessories), and must be unused and in their original packaging, in order to be eligible for a return. air up®️ is not responsible for return shipping costs. Once your package arrives at their warehouse, please allow approximately 4 weeks for them to process the return. If an item(s) in your order arrived damaged, please refer to their Limited Warranty Policy. Promotional offers and products are non-refundable.
The Shipping Policy of air up® is as follows: Free shipping is included on orders $59.99+ (before taxes) or pod only orders of 3 packs or more. For orders less than $59.99, the shipping fee is $7.99. Once you place an air up® order, their goal is to deliver your package within 3-5 business days. PO Boxes may take an additional 3-7 days to arrive. Once your order leaves their warehouse, you’ll receive a shipping confirmation email with the tracking information. Please note that during especially busy times, order processing and shipping may take longer than usual. air up® is not responsible for address errors, nor liable for packages that are lost or stolen after they are marked as delivered by the carrier. Updates to submitted orders are not possible, including but not limited to: the products ordered, shipping or billing information, promotional adjustments, or cancellations.